Privacy Policy

How we protect and use your information

Last updated: January 2025

Introduction

Courts Finder ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services.

Information We Collect

Personal Information

  • Name and contact information (email, phone number)
  • Account credentials and profile information
  • Payment information (processed securely by third-party payment processors)
  • Location data (when you search for courts or use location-based features)
  • Communication preferences and marketing choices

Usage Information

  • Court searches and access history
  • Website interaction data and preferences
  • Device information and browser details
  • IP address and approximate location
  • Cookies and similar tracking technologies

How We Use Your Information

We use your personal information to:

  • Provide and improve our court access services
  • Process reservations and facilitate payments
  • Send reservation confirmations and important updates
  • Provide customer support and respond to inquiries
  • Personalize your experience and recommend relevant courts
  • Comply with legal obligations and prevent fraud
  • Send marketing communications (with your consent)

Information Sharing

We may share your information with:

  • Court Owners: Basic reservation details for confirmed access
  • Payment Processors: Secure payment processing (we don't store full payment details)
  • Service Providers: Third-party services that help us operate our platform
  • Legal Requirements: When required by law or to protect our rights

We never sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate security measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure data storage and access controls
  • Regular security audits and updates
  • Employee training on data protection
  • Incident response procedures

Your Rights

You have the right to:

  • Access and review your personal information
  • Correct or update inaccurate information
  • Delete your account and associated data
  • Opt out of marketing communications
  • Restrict or object to certain data processing
  • Data portability (receive your data in a structured format)

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and login status
  • Analyze website usage and improve our services
  • Provide personalized content and recommendations
  • Measure the effectiveness of our marketing campaigns

You can control cookie settings through your browser preferences.

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Account information is typically retained until you delete your account, after which we may keep some information for legal compliance purposes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@courtsfinder.com
  • Phone: (555) 123-COURT
  • Mail: Privacy Officer, 123 Sports Avenue, Athletic City, AC 12345